Woman lauds SIA for hassle-free process with bookings and miles after mum's death

A lot needs to be done following a family member's death, and refunding a plane ticket and trying to get their airline miles reinstated is probably low on the list.But for local content creator Audrey Yap, also known as YourLobangSis, Singapore Airlines' (SIA) stellar customer service made the process easier after her mother's death.In an Instagram post on Thursday (April...