Food delivery platforms under fire as riders protest pay cuts, industry calls for regulation

Macau’s food delivery platforms, now about a decade old, have become a key part of the digital economy but have also sparked ongoing disputes over excessive fees that squeeze small restaurants and insufficient protections for riders, with an industry representative calling on the government to step up regulation and update the legal framework. Online groups of food delivery riders have called for collective action to protest against repeated cuts in delivery fees and changes to pay conditions by the platform Aomi, urging fellow riders to go offline for a full 24 hours on Aug. 23. The move has drawn public […]