Energy suppliers face sanctions for failing to keep customers informed

Belgium’s state secretary for consumer protection has warned that seven different energy suppliers are facing sanctions for failing to keep customers adequately informed.Eva De Bleeker (Open VLD) was interviewed on VRT and issued a warning that some suppliers, despite repeated requests and threats of fines from the Economic Inspectorate, still do not have efficient customer service protocols in place.De Bleeker is giving these seven suppliers one more week to come up with a solution before she takes legal action against them.The recent energy crisis has prompted not only incomprehensible bills but also an unprecedented number of complaints a…